To make the booking process easy and simple for you please follow the instructions and guidelines listed below. 

1. All services are NON REFUNDABLE this includes your deposit. 
2. Due to the recent pandemic of COVID-19. All clients MUST be an essential worker at this time. All clients MUST wear a protective mask in order to be serviced. The only service that is an exception is MAKEUP. 
3. All clients must bring a copy of employment company grooming requirement  letter. You may not be permitted to be serviced without it. 
4. If you are not feeling well, or showing symptoms of COVID-19 please reschedule your appointment. If symptoms are displayed your appointment will be CANCELLED.
5. All service must be paid for via credit/debit card, PayPal, Cash App. No cash will be accepted at time of service.
6. In order to secure your appointment with JCB you must book your appointment online via "Book Me" section.
7. If you are unsuccessful in booking an appointment online and would like to inquire about setting up your next appointment please send an email and you will be assisted within normal business hours.
8. Unfortunate situations unexpectedly happen so patience is key when getting braid service as some people May take longer than others. As a courtesy we will do our best to give you a heads up with delayed service. 
9. If you are more than 15 minutes late your service will be cancelled and your service deposit is NON REFUNDABLE.
10. If you are a NO SHOW more than once you will be BLOCKED from scheduling any future appointments with JCB.
11. Please be sure about the service your booking before it’s booked. If you have question please contact us and we will guide you on what style to select for your service. If you have a change of heart about the style please do so within 24 hours of booking your appointment online or it will be CANCELLED. 
12. No entourages please. This is a boutique beauty salon so it's only enough room for clients being serviced. Due to new law we may only allow one client at a time for service. 
13. When you arrive for your appointment please contact your stylist so that you can be provided access to the salon entrance.

Thank you in advance for your cooperation and understanding. Your business is very much appreciated.